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Knowledge Management
*** Shopping-Tip: Knowledge Management
'''Knowledge Management''' or '''KM''' is a term applied to techniques used for the systematic collection, transfer, security and management of information within organisations, along with systems designed to help make best use of that knowledge. In particular it refers to tools and techniques designed to preserve the availability of information held by key individuals and facilitate decision making and reducing risk. It is both a software market and an area in consultancy practice, related to disciplines such as
competitive intelligence. A particular focus of knowledge management is knowledge which is not easily codified in digital form, such as the intuition of key individuals that comes through years of experience and being able to recognize various patterns of behavior that someone with less experience may not recognize.
The KM process, also known in its developmental phases by a number of other terms such as "corporate learning", has the following principal aims:
* identifying, collecting and organizing existing knowledge, and
* facilitating the creation of new knowledge
* initiating innovation through reuse and leveraging the expertise of people across organizations to produce enhanced business performance
Knowledge transfer (an aspect of KM) has always existed as a process, either informally as discussions, brainstorming sessions etc., or formally through apprenticeship, professional training and mentoring programmes. As an emergent business practice, KM has seen the introduction of the
chief knowledge officer, and the establishment of corporate
Intranets,
wikis, and other knowledge and
information technology practices.
KM Professionals
KM professionals may use a specific
lexicon to explain the dynamics of
knowledge transfer. For example in the last ten years, the Internet has seen groups establish discussions on the use of
intellectual capital as a value
Metrics metric; the meaning of tacit vs explicit knowledge; and more. And it includes organization.
Practice
KM seeks to leverage the
competitive advantage that comes with improved or faster learning and new knowledge creation. Interest in knowledge management is being driven in part by:
* speed of connectivity
* increased knowledge content in products and services
* shorter
new product development cycles
* information overload as knowledge generation proliferates
* desire by the part of individuals to leverage the expertise of people across the organization
* recognition that key individuals are retiring in larger numbers than they have in a long time
Since its adoption by the mainstream population and business community, the Internet has led to an increase in creative collaboration, learning and research, e-commerce, and instant information. With improved technologies, gone are the days of dusty bookshelves, missed messages and snail mail. In many respects, the practice of KM will continue to evolve with the growth of collaboration applications available by IT and through the Internet.
E-learning,
web conferencing, and
collaborative software are examples of knowledge management applications that support the KM process. Each application can expand the level of inquiry available to an employee, while providing a platform to achieve specific goals or actions.
Data Mining
Data mining is the practice of automatically searching large stores of data for patterns. To do this, data mining uses computational techniques from statistics, machine learning and pattern recognition.
Related Definitions
*
Intellectual capital - the intangible assets of a company which contribute to its valuation.
*
Chief Knowledge Officer - an executive responsible for maximizing the knowledge potential of an organisation.
*
Knowledge - that which can be acted upon.
*
Personal knowledge management - the organisation of an individual's thoughts and beliefs.
* Enterprise knowledge management - the strategy, process or technologies used to acquire, share and re-use an enterprise's knowledge and understanding.
See also
*
Community-driven knowledge management
*
Community of practice
*
Competitive intelligence
*
Corporate memory
*
e-learning
*
Enterprise content management
*
Expert system
*
KM concepts
*
Knowledge
*
Procedural knowledge
*
Knowledge base
*
Knowledge management for development
*
Knowledge representation
*
Knowledge transfer
*
Knowledge visualization
*
Personal_knowledge_management
*
Self service software
*
Semantic Web
*
Organizational learning
*
Morphological analysis
External links
-
KmWiki - Collaborative KM repository
-
http://www.insightknowledge.com - Collaboration for Knowledge Networks, Organizational Intelligence and KM consulting services
-
'''KM-Forum''': an initiative from India for all KM Professionals;
-
The Knowledge Community - health and social care KM site
-
KnowledgeBoard;
-
Open Source KM Education, Consulting Methodology, Processes, Tools and Techniques
-
Research on KM by the IMU unit;
-
WWW Virtual Library on Knowledge Management.
*
PNAS supplement: [http://www.pnas.org/content/vol101/suppl_1/ ''Mapping Knowledge Domains'']
Category:Groupware
Category:Information technology management
Category:Knowledge Management
Category:Library and information science
Category:Management
Category:Technical communication
af:Kundigheidsbestuur
de:Wissensmanagement
fr:Gestion des connaissances
he:× ×™×”×•×œ ידע
ja:ナレッジマ�ジメント
nl:Kennismanagement
pl:ZarzÄ…dzanie wiedzÄ…
zh:知识管�
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Knowledge_management
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