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Department Store
*** Shopping-Tip: Department Store
Image:Departmentstoreinterior.jpg Macy's.html" title="Meaning of thumb thumb|right|300px|Interior of a typical [[Macy's department store..html" title="Meaning of right|300px|Interior of a typical [[Macy's">thumb|right|300px|Interior of a typical [[Macy's department store.">right|300px|Interior of a typical [[Macy's">thumb|right|300px|Interior of a typical [[Macy's department store.
A '''department store''' is a
retail establishment which specializes in selling a wide range of products without a single predominant merchandise line. Department stores usually sell products including
apparel,
furniture,
appliances, and additionally select other lines of products such as
paint,
hardware, toiletries,
cosmetics, photographic equipment,
jewelry,
toys, and
sporting goods. Certain department stores are further classified as discount department stores. Discount department stores commonly have central customer
checkout areas, generally in the front area of the store. Department stores are usually part of a
retail chain of many stores situated around a country or several countries.
History
Image:Gostiny1802.jpg Gostiny Dvor.html" title="Meaning of thumb thumb|300px|Great [[Gostiny Dvor in St Petersburg,
1802..html" title="Meaning of 300px|Great [[Gostiny Dvor">thumb|300px|Great [[Gostiny Dvor in St Petersburg,
1802.">300px|Great [[Gostiny Dvor">thumb|300px|Great [[Gostiny Dvor in St Petersburg,
1802.
Hudson's Bay Company in
Canada was the first
store to include departments; however, by modern standards, it would not be considered a department store because of the size and range of items that were stocked. The same may be said about
Gostiny Dvor in
St Petersburg, which opened in
1785 and should probably be regarded as the one of the first purposly-built
shopping malls in the world, as it consisted of more than 100 shops covering an area of over 53,000 sq.m.
The first true department store was founded by
Aristide Boucicaut in
Paris. He founded
Bon Marché in
1838, and by
1852 it offered a wide variety of goods in "departments" inside one building. Goods were sold at fixed prices, with guarantees allowing exchanges and refunds. By the end of the
19th century,
Georges Dufayel, a French credit merchant, had served up to three million customers and was affiliated with
La Samaritaine, a large French department store established in 1870 by a former Bon Marché executive.
In
New York City in
1846,
Alexander Turney Stewart established the "Marble Palace" on the east-
Broadway (New York City) Broadway, between Chambers and Reade streets. He offered
European retail merchandise at fixed prices on a variety of dry goods, and advertised a policy of providing "free entrance" to all potential customers. Though it was clad in white marble to look like a
Renaissance palazzo, the building's
cast iron construction permitted large
plate glass windows. In
1862 Stewart built a department store on a full city block at Broadway and 9th Street, opposite Grace Church, with eight floors and nineteen departments of dress goods and furnishing materials, carpets, glass and china, toys and sports equipment, ranged around a central glass-covered court. Within a couple of decades,
New York's retail center had moved uptown, forming a stretch of retail shopping from "Marble Palace" that was called the "Ladies' Mile". In
1858 Rowland Hussey Macy founded
Macy's as a dry goods store. Benjamin Altman and
Lord & Taylor soon competed with Stewart as New York's first department stores, later followed by "McCreary's" and, in
Brooklyn, "Abraham & Straus" (The Straus family would be in the management of both Macy's and A&S.
Image:Bonmarchestore.jpg Bon_Marché.html" title="Meaning of thumb thumb|right|[[Bon Marché department store in Paris, 1867.html" title="Meaning of right|[[Bon Marché">thumb|right|[[Bon Marché department store in Paris, 1867">right|[[Bon Marché">thumb|right|[[Bon Marché department store in Paris, 1867
Similar developments were under way in
London (with
Whiteleys) and in
Paris (with
La Samaritaine) and in
Chicago, where department stores sprang up along State Street, notably
Marshall Field and Company, which remains the second-largest store in the world (after Macy's). In
1877,
Wanamaker's opened in
Philadelphia, Pennsylvania Philadelphia. Philadelphia's
John Wanamaker performed a
19th century redevelopment to the former
Pennsylvania Railroad terminal in that city, and eventually opened a modern day department store in the building.
On
March 1,
1869 Zion's Cooperative Mercantile Institution was opened in
Salt Lake City as a new community store that became the first incorporated department store in America in
1870. A new 3-story brick and iron store was built in 1876, noted for its unique architecture and striped awnings. This store was replaced by an enclosed shopping center in 1973, and the new Zion department store preserved the gilt-edged ornate facade of the old store. In 1999 the
May Department Stores bought a 14-store ZCMI chain and changed its name to "Meier & Frank", a May property with eight stores in
Oregon and
Washington.
In
1881,
Joseph Lowthian Hudson opened a small men's clothing store in Detroit. After 10 years he had 8 stores in the midwest and was the most profitable clothing retailer in the country. In 1893 he began construction of the immense department store at Gratiot and Farmer streets in Detroit. The 25-story tower was added in 1928, and a 12-story addition in 1946, giving the entire complex 49 acres of floor space. In 1954 the company became a suburban shopping center pioneer when it built Northland 13 miles northwest of Detroit. In 1969 it merged with the Dayton Corporation to create Dayton-Hudson headquartered in Minneapolis. George Dayton had founded his Dayton's Daylight store in Minneapolis in 1902 and the AMC cooperative in 1912, built the Southdale Shopping Center in 1956, and started the Target discount store chain in 1962. The new corporation closed the flagship Hudson department store in downtown Detroit in 1983, but expanded its other retail operations. It acquired Mervyn's in 1978, Marshall Field's in 1990, and renamed itself the Target Corporation in 2000.
By
1890 a new world of retailing had been created as department stores had a clear market position as universal providers.
General stores eventually became department stores as small towns became cities. The most prominent department stores emerged from small shops. The department store created several of
North America North America's first large businesses. The department store is also largely responsible for the standard store design seen today, because of its size it required new building materials, glass technology and new heating, amongst other architectural innovations. The store layouts made shopping easier for consumers irrespective of their social or economic background. The department store also offered new customer services never before seen such as restaurants, restrooms, reading rooms, home delivery, wrapping services, store hours, new types of merchandise displays, and so forth.
Some department stores leased space to individual merchants, along the lines of the new change in late
17th-century London, but by
1900 the smaller companies were purchased or eventually replaced by the larger companies. In some ways they were very similar to our modern malls, where the property owner has no direct interest in the actual department store itself, other than to collect rent and provide utilities. Today only the most specialized departments are leased out. This could include photography and photo finishing, automotive services, or financial services. However this is rare, even a store's restaurant is usually run by the department store itself today.
Before the
1950s the department store held an eminent place in both
Canada and
Australia, during both the
Great Depression and
World War II. However, since then they have suffered from strong competition from
specialist stores. Most recently the competition has intensified further with the advent of larger scale superstores (Jones et al. 1994; Merrilees and Miller 1997). However competition was not the only reason for the department stores weakening strength; the changing structure of cities also affected them as the compact and centralized 19th century city with its mass transit lines converging on the downtown, was a perfect environment for department store growth.
Discount store
Image:Walmart_exterior.jpg Wal-Mart.html" title="Meaning of thumb thumb|right|A [[Wal-Mart discount department store..html" title="Meaning of right|A [[Wal-Mart">thumb|right|A [[Wal-Mart discount department store.">right|A [[Wal-Mart">thumb|right|A [[Wal-Mart discount department store.
A discount store is a type of department store, which sell products at prices lower than those asked by traditional retail outlets. Most discount department stores offer wide assortments of goods; others specialize in such merchandise as jewelry, electronic equipment, or electrical appliances. Discount stores are not
dollar stores, which sell goods at a dollar or less. Discount stores differ because they sell branded goods and prices vary widely between different products. Discount department stores are more popular in the United States than other countries. Following
World War II, a number of retail establishments in the United States began to pursue a high-volume, low-profit strategy designed to attract price-conscious consumers.
During the period from the
1950s to the late
1980s discount stores were more popular than the average
supermarket or department store. There were hundreds of discount stores in operation, with their most successful period occurring during the mid-1960s in the United States with discount store chains such as
Zayre,
Kuhn's-Big K (sold to
Wal-Mart in 1981),
Government Employees Mart GEM,
Katz Group of Companies Katz Drug Stores,
TG&Y and
Woolco (closed in 1983, part sold to
Wal-Mart) amongst others. Currently, Wal-Mart, the largest retailer in the world, operates 1,353 discount stores in the United States;
Target Stores Target and
KMart are Wal-Mart's top competitors.
Countries
Australia
Although there were a number of depertment stores in Australia for much of the 20th Century, today
Myer and
David Jones, located nationally, are practically the national deparment stores
duopoly in Australia. Other retails chain stores such as
Target (Australia) Target,
Kmart Australia Kmart and
Big W also located nationally are considered to be Australia's bargain department stores. Most department stores in Australia have their own credit card companies, each having their own benefits while the bargain department stores do not have their own credit card rights. Many of the major department stores are subsidiaries of much larger companies, such as Myer is a brand of the
Coles Myer Corporation and therefore is in association with other department stores such as Kmart, which is also under the Coles Myer Corp.
El Salvador
*'''Siman'''. The most important Department store Chain in Central America [http://www.siman.com].
*'''Carrion'''. [http://www.carrion.com.sv]
*'''Dorian's'''. Mexican Department stores present only in Mexico and El Salvador. [http://www.dorians.com.mx]
China and Hong Kong
Department stores first appeared in
China at the beginning of the 20th Century, the concept said to be introduced by expatriate Chinese living in
Australia. Before 1949, there were four main department stores in
Shanghai:
Wing On,
Sincere,
Sun Sun and
Yat Sun; the first two still exist today.
During
World War II patriotic sentiment in China had led to the formation of a number of department stores specializing in locally-made merchandise. This type of stores became the mainstay in China after the formation of the
People's Republic of China Communist state in 1949.
Both types of department stores have long had branches in
Hong Kong; however
Japanese department stores began to appear in the 1960s, and within a generation's time became the dominant force in the market. The
Asian financial crisis of the late 1990s had resulted in the closures of some of these stores, but on the whole Hong Kong still has one of the world's most competitive retail markets.
United States
Image:JcPenney.jpg Aventura Mall.html" title="Meaning of 250px 250px|thumb|left|A J.C. Penney Department store in the [[Aventura Mall in
Aventura, Florida.html" title="Meaning of thumb|left|A J.C. Penney Department store in the [[Aventura Mall">250px|thumb|left|A J.C. Penney Department store in the [[Aventura Mall in
Aventura, Florida">thumb|left|A J.C. Penney Department store in the [[Aventura Mall">250px|thumb|left|A J.C. Penney Department store in the [[Aventura Mall in
Aventura, Florida
In the
United States, retail brands and companies such as
Dillard's,
Federated Department Stores,
Marshall Field's,
Sears,
J.C. Penney, and
Nordstrom are considered department stores, while retail brands such as
Target Corporation Target,
Kmart Corporation Kmart, and
Wal-Mart are discount department stores. Other general merchandise retail establishments that combine a general line of groceries and other product lines characteristic of department stores are considered warehouse clubs or supercenters. Warehouse clubs require a nominal annual membership fee, while supercenters do not.
Sam's Club and
Costco are examples of warehouse clubs.
United Kingdom
All the early department stores in
London started out as small
drapery stores which bought up neighbouring stores and increased their range of products.
Image:Harrods at night.jpg thumb|280px|Harrods in London
*
Whiteleys in
Westbourne Grove was first to grow to department store size. By
1867 it consisted of 17 departments and by
1890 it was operating in a purposely built department store and had over 6,000 staff employed in the business.
*
Barkers in
Kensington can be defined as a department store by
1880, when it encompassed 15 neighbouring stores, and in
1889 the company moved into a new, large building.
*
Peter Jones (department store) Peter Jones in
Sloane Square had grown to department store size by
1890.
*
Harrods was reborn as a proper department store in
1889, after a devastating fire in
1883.
*
John Lewis (department store) John Lewis in
Oxford Street was a true department store by
1900.
*
Selfridges was opened in
1909 by the American entrepreneur
Harry Gordon Selfridge, and thus became London's seventh department store.
In
Edinburgh,
Jenners saw a similar development. It starting as a drapery store in
1838, which by
1890 had grown into Scotland's largest retail store by gobbling up all the small stores in the neighbourhood. In 1895, after a devastating fire, a new ultra-modern building opened, with lavish electrical lighting, hydraulic lifts and air conditioning. Four hours after the grand opening, 25,000 people had already visited the store.
In the
United Kingdom UK the term "department store" still refers to the traditional, classic department store, which has a wide range of independent departments with their own staff and their own
Cash register tills. Large discount stores with the tills located by the entrance are not regarded as department stores in the UK, although the owners may call them that.
See also
*
List of department stores
*
Distribution (business) Distribution
*
Depato (Japanese department stores)
*
Retailer
*
Marketing
References
* Susan P Benson, ''Counter Cultures: Saleswomen, Managers, and Customers in American Department Stores, 1890-1940'' (1988), ISBN 025206013X
*Abelson, Elaine S. ''When Ladies Go A-Thieving: Middle Class Shoplifters in the Victorian Department Store.'' New York: Oxford University Press, 1989.
*Barth, Gunther. ''"The Department Store ," in City People: The Rise of Modern City Culture in Nineteenth-Century America.'' New York: Oxford University Press, 1980.
*Benson, Susan Porter. Counter Culture: Saleswomen, Managers and Customers in American Department Stores, 1890-1940. Urbana, IL: University of Illinois Press, 1988.
*Ershkowicz, Herbert. ''John Wanamaker, Philadelphia Merchant.'' New York: DaCapo Press, 1999.
*Gibbons, Herbert Adams. John Wanamaker. New York: Harper & Row, 1926.
*Hendrickson, Robert. ''The Grand Emporiums: The Illustrated History of America's Great Department Stores. New York: Stein and Day,'' 1979.
*Schlereth, Thomas J. ''Victorian America: Transformations in Everyday Life, 1876-1915''. New York: HarperCollins, 1991.
*
Robert Sobel Sobel, Robert ''The Entrepreneurs: Explorations Within the American Business Tradition'' (Weybright & Talley
1974), chapter 3, John Wanamaker: The Triumph of Content Over Form ISBN 0-679-40064-8.
*Spang, Rebecca L. ''The Invention of the Restaurant: Paris and Modern Gastronomic Culture.'' Cambridge, Mass.: Harvard University Press, 2000. 325 p.
External links
-
History of The Department Store
-
A.T. Stewart's
-
''The Wonderful World of the Department Store in Historical Perspective: A Comprehensive International Bibliography Partially Annotate'', Robert D. Tamilia Ph.D. — Long detailed paper describing the history of the department store (PDF)
-
''The First Department Store'' article at allaboutstuff.com
-
International Association of Department Stores
Category:Department stores *
Category:Distribution, retailing, and wholesaling
Category:Marketing
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fr:Grand magasin
ja:百貨店
ko:백화ì ?
nl:Warenhuis (winkel)
no:Varemagasin
sv:Varuhus
zh:百貨公�
see :
Department store
*** Shopping-Tip: Department Store